media center is XP Pro with some added stuff in it.
I was so mad tonight at how this computer is set up that I almost sent it back. After FOUR HOURS of being passed around Dell's customer service department I decided that it wasn't worth the headache and I could do without a new computer for another few months. Funny, there was not much hold time to get to the rep in returns.
He asked me the reason for my return,and I told him that all of the third party software was installed wrong, I had error messages popping up over and over and over. I was really ticked off to say the least. He talked me out of sending it back for the time being and gave me a month of free tech support.
That was actually what had sent me over the edge... because the problems are all with the third party software (that Dell installs and does not give you the disks for) they don't support it. The only place they will talk to you about it is on their $90 a issue pay support line. Like I was going to pay $90 to have them fix a problem that they caused on a computer that is less than two days old? Yeah, right.
Anyway, I sent a nice email to the rep's supervisor and I'm typing this post sitting in bed. One of my neighbors evidently has a wireless router, because I don't.