I'm not a fan of IF but for discussion sake.....does anyone know what training credentials these people need to have, if any, to work for this company? I naturally assumed they need to have enough training to know the mechanics of IF and how to get a dog acclimated to IF, nothing else.
I'm just wondering why an IF representative just this week alpha rolled a 5 month old Newfie pup as part of his set up protocol. To say I am livid would be an understatement but I am doing my research now so when I call the corporate office I am well prepared.