She is now driving an hour to meet some guy from the company on the highway at a rest stop so she can prove her identity so they can fix the accounts.
That seems kind of scary to be going to meet some fellow at a highway rest stop. Is that safe? Is she sure that's who she is meeting? Geez, that would worry me!
That's good advice Michelle. So many folks have that SSN card right in their wallet and don't even think about how it could be taken and used.
I don't keep my SSN card with me, but for years Virginia used to use your Social Security number as your driver's license number! That was real bright... Now you have to ask for it not to be your SSN and they give you another number.
Last year Fremiet found a wallet when on our walk, it had all that ID stuff in there. I was going to call the owner but they were not in the phone book and I had no clue where their address was (it was in the next town), so I just mailed it to them. In retrospect I guess I could have taken it to their bank since I knew where that was. LOL, I was amused that she had a "Panties & Bra" membership card in there....
Thieves are very slick these days. My credit card number was stolen and they opened an AOL account with it, which is scary since they needed to have my full name and phone number to do this. My phone number is unlisted but still they got it somewhere. But they could not activate the account because they had to call in from my home phone to do so, so they were stuck there. That "non activated" account was still happily billed to me by AOL even though they provided nothing and it was not used! I am working on getting the fees credited back to me but what a mess.